VoiceLife

Frequently asked questions

We're here to help you with any questions or concerns you may have. Whether you're a seller, investor, or just curious about our platform, we're ready to assist you.

Application & Registration Process
Asset and user security
KYC, Qualification and jurisdiction
Due Diligence
Fractionalizing
Capital Raise
The Launch
Payment options and royalty distribution
Minting and Distribution
Secondary market trading

Application & Registration Process

Asset and user security

KYC, Qualification and jurisdiction

Due Diligence

Fractionalizing

Capital Raise

The Launch

Payment options and royalty distribution

Minting and Distribution

Secondary market trading

Frequently asked questions

Application & Registration Process

Why do I need to be registered to buy or sell fractionalized assets?

How long does it take before my request for full access is accepted?

I haven’t received the confirmation email, where can I find it?

What information must I provide to join the platform?

Where can I find the current status of my access request?

Why is my registration refused on the platform?

I forgot my password, what do I do?

How can I deactivate my account?

How can contact Voice Life?

Asset and user security

How do I keep my fractionalized assets safe when choosing Voice Life custodial services?

How do I keep my fractionalized assets safe when choosing self custody?

Which security measures does Voice Life recommend to users?

A Voice Life employee has approached me for information, asset transfers or other questions, what should I do?

Can I withdraw my fractionalized assets from Voice Life custodial services

KYC, Qualification and jurisdiction

Can I fractionalize or buy assets without going through KYC?

Why am I qualified for some tokens, but not for others?

What happens if I move and change jurisdiction?

What happens if I move and change jurisdiction that does not allow the ownership or trading of fractionalized assets?

What is the impact if I have moved jurisdiction but have not updated my jurisdiction in my account?

Due Diligence

Why is there a due diligence process for asset owners that want to fractionalize?

How long does the due diligence process take?

My asset is not yet registered in my name, is it possible to still get full access to the platform?

Why is my fractionalization request being denied?

Who determines the asset valuation on the Voice Life marketplace?

Who determines the asset valuation on the Voice Life secondary market?

Fractionalizing

How do I know fractionalized assets are real and owned by said asset owner?

How long are my tokens valid?

What is the ERC-3643 standard?

Why has Voice Life chosen the ERC-3643 standard?

Capital Raise

Through which (digital) currencies is the raise executed?

What is the maximum amount of capital that can be raised?

What are the restrictions for defining the details of the real world asset fractionalization?

Who decides the final parameters of a real world asset offering?

What are the parameters an asset owner can customize?

Is there a refund policy?

Which terms and conditions apply for a capital raise?

What happens if a capital raise target is not reached?

The Launch

What information should I include on my offering profile?

How long will the offering be live?

Who is able to see my offering?

How can I track the progress of my offering?

Payment options and royalty distribution

What payment options does Voice Life support?

When can I expect the royalty distribution?

In what currency can I receive the royalties for holding tokens on the platform?

Minting and Distribution

How do I receive my tokens after my purchase?

When do I receive the capital that is raised through my offering?

Secondary market trading

Who can participate in the Voice Life secondary market?

There are tokens I cannot buy on the secondary market, why?

Who sets the prices on the secondary market?

Can I sell my tokens on a crypto currency exchange or token marketplace?

Where can I find tokens that are bought on the Voice Life secondary market?

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